SITHFAB021 Provide responsible service of alcohol
Upcoming Short Courses
Date | Time | Location | Available Spaces | |
31 January 2025 | 10:00 am – 04:30 pm | Sir John's Bar | 20 | |
1 February 2025 | 09:00 am – 03:30 pm | Zoom | 24 | |
17 & 18 February 2025 | 06:00 pm – 09:00 pm | Zoom | 24 | |
1 March 2025 | 09:00 am – 03:30 pm | Zoom | 24 | |
17 & 18 March 2025 | 06:00 pm – 09:00 pm | Zoom | 25 | |
5 April 2025 | 09:00 am – 03:30 pm | Zoom | 25 | |
28 & 29 April 2025 | 06:00 pm – 09:00 pm | Zoom | 25 | |
17 May 2025 | 09:00 am – 03:30 pm | Zoom | 25 | |
2 & 3 June 2025 | 06:00 pm – 09:00 pm | Zoom | 25 | |
21 June 2025 | 09:00 am – 03:30 pm | Zoom | 25 |
SITHFAB021 Provide responsible service of alcohol (RSA)
In the Provide Responsible Service of Alcohol (RSA) course you will gain the skills required to serve alcohol in a responsible manner, ensuring compliance with relevant liquor legislation. Explains the problems associated with excessive alcohol consumption and provides strategies to refuse service and prevent problems before they occur. All participants receive a manual.
Students successfully completing the Provide Responsible Service of Alcohol (RSA) course will receive two certificates. One is issued by the Victorian Liquor Commission (VLC). and is valid in Victoria. The other certificate is for the unit of competency SITHFAB021 and this is nationally recognised.
VCGLR is no known as Liquor Control Victoria.
Certificates will be emailed to successful participants within 10 business days.
We are approved to deliver Victoria’s RSA training by interactive video chat or virtual classroom technology for the duration of the Victorian Declared State of Emergency for coronavirus (COVID-19). This amendment to the approved delivery method aims to ensure the health and safety of our staff and students, industry compliance and support for businesses impacted by the coronavirus.
Course content and maximum class size are not affected by this amendment to delivery method.
Students must be based in Australia and have a USI.
What makes this course different?
At MSATPD, we are renowned for our high-quality resources, experienced and dedicated trainers, and supportive administrative staff. Our commitment to excellence is reflected in our exceptional course completion rates, which are among the highest in Australia. As a smaller RTO we are able to get to know each of our learners and how we can help them succeed throughout their studies with us. We pride ourselves on providing an engaging and supportive learning environment that helps students achieve their goals and succeed in their careers.
Hospitality courses available at MSA Training and Professional Development
- Food Safety – SITXFSA005 Use Hygienic Practices for Food Safety
- Cocktail Making
- Barista Essentials
- Hospitality Bundle
Blog articles
- How to Get Your Food Safety Certificate
- How to Make a Melbourne Coffee
- How to Make a Cocktail at Home
- How to Get Your RSA
- Talking RSA with trainer George O’Keefe
MSA Training and Professional Development adheres to the Code of ethics for ACPET members
RTO Number: 21526
Course Fees
Fees are inclusive of all materials.
To view our Refund and Transfer Policy please click here.
Depending on your individual circumstances, this course may be tax deductible.
Concession Eligibility
To be eligible for the concession price for short courses and Certificate & Diploma (Non-Funded only), you must be one of the following:
Monash and other students
Monash Staff
Monash Alumni
Health Care Card and Pension Card holders
MSATPD has partnered with Platinum Staffing to assist our hospitality students find work.
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Come Join Our Team! Platinum Staffing is looking for an active and passionate candidate to work with us as a Food & Beverage Attendant.
Platinum Staffing is a family-owned hospitality staffing agency based in Melbourne that can offer you ongoing casual jobs and career opportunities. We are looking for a range of F&B Attendants, Bartender’s, Bussies, Wait Staff, Cashiers and Baristas
Client Profile: Our Clients are some of Melbourne’s most prestigious venues, sporting events, and well-known hospitality/catering businesses with reputations for their first-class services. A 5-stars quality service is expected while working in our clients’ events or venues, as we strive to provide the highest standard to their customers.
Shifts available 24/7 at Southbank Venues including Bars, Nightclubs, Banquets and Restaurants. With other opportunities at Flemington / Caulfield / Moonee Valley Racecourse, AAMI Park, Festivals, Sporting Events and more!
Job Description: Work in a fun, fast paced environment with a can-do attitude. To be successful in this job, you should be flexible with your roles throughout the shift as you might either have a customer facing role or a back of house role. You will be responsible for directly or indirectly creating a refreshing and memorable experience for the guests from the minute they arrived until they leave. In addition to this, prior work experience as Floor Staff, an all rounder or a similar role will be an added benefit for the candidate.
What You Need:
- Current Victoria RSA
- Proven work experience as a F&B Attendant or a similar role in the Hospitality industry.
- Ability to work independently as well as in a team.
- Ability to multitask and prioritise tasks.
- Excellent communication skills.
- Willingness to work flexibly which includes night shifts, weekends, and holidays.
- Excellent interpersonal and organisational skills.
- Ability to work under minimum supervision.
What We Offer You:
- Above Award rates and flat rate of $37.18 per hour are available Monday to Sunday in Southbank venues
- Fun and social work environment
- High quality uniforms (freshly laundered in selected venues)
- Meal cards on shift for Buffet meal breaks in selected venues
- Opportunities for further training and development within the hospitality sector
- Easy access to public transport and nearby car parks
- Staff gatherings and other team benefits
- Build your own roster, work on the days you want and at the venues that suit you
If you’re seeking an exciting new opportunities and believe you have the skills and experience required to excel as part of our team, please submit your current resume to recruitment@platinumstaffing.com.au
More Info: www.platinumstaffing.com.au
An opportunity to join the industry leading front of house team at Shane Delia’s flagship restaurant, Maha. Maha is one of Melbourne’s most stunning dining rooms where guests experience our signature Middle Eastern inspired dishes in a luxurious setting.
The Role
We believe in delivering memorable experiences and exceeding expectations, and as a member of our wait staff, you will be on the frontline providing attentive, warm, and humble service to our guests. We are a tight knit team where every member is more than just a number and we believe in helping our team develop both professionally and personally.
Why Maha?
Becoming a part of the Maha family means you are joining an established brand that is focused on making sure its people have opportunities to learn and grow both professionally and personally. We are a tight knit team where every member is valued as more than just a number..
Our team enjoy:
– Genuine opportunities for career development including at our exciting new CBD venue opening this Spring
– Bi-weekly in-house training sessions covering a broad range of topics
– Visits to our suppliers in their own backyard, including wineries, breweries, distilleries, farms, and foraging trips
– The opportunity to undertake WSET qualifications
– Generous staff discounts at all Delia Group venues so that they can experience what we do from a guest’s perspective
– Mentoring, support and guidance to help them achieve their goals
– Our annual staff awards party where we recognise outstanding performance
Who are you?
– You have a passion for hospitality and making sure guests feel special
– You love to elevate a customer experience to the next level
– You are a team player who is honest, hardworking, humble, and accountable
– You take what you do seriously and are focused on learning and growing
– You thrive in a fast paced, busy environment and embrace a challenge
What next?
If this sounds like the role for you and you think you could be our next front of house superstar then send us your resume today!
ross@deliagroup.com.au
All licensees and staff selling, offering or serving liquor for general, on-premises, packaged liquor and late night licences must complete the approved RSA online refresher course within three years of completing their last RSA program (and every three years thereafter).
Licences outside of the above categories that have RSA training listed as a licence condition, also require licensees and staff to complete the RSA online refresher course.
https://liquor.vcglr.vic.gov.au/rsa_refresher/
Richard Hands
Richard currently manages the Sir John’s Bar at Monash University in Clayton and has over 20 years experience in hospitality ranging from cafes, pubs, clubs, 5* hotels, high end restaurants, cocktail bars and private members bars. He has been trained by master sommeliers/blenders, leading industry experts on spirits, beers and liqueurs, world renowned cocktail bartenders, Michelin starred chefs and has undertaken a number of courses and programs to develop his skills and knowledge within the industry. In London he was a trainer for Match Bar Group and Gaucho restaurants for a number of years where high expectations were placed on students and trainers. He has also opened venues and consulted for hospitality businesses here in Australia.
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Stefanie Maccar
Stefanie Maccar is an accomplished university student services professional with over 15 years of experience, specialising in volunteer coordination, orientation events and leadership development. Extensive training and presenting experience, delivering workshops and seminars on leadership, team management, mental health awareness, and student success since 2010
- Certificate IV in TAE
- Certified Mental Health First Aid Instructor since March 2023, conducting vital mental health training sessions for students and staff
- Lead organiser of the
○ Monash student organisation leadership conference since 2020
○ MSA Orientation Festival & Mid Year - Former experience in leading MSA Orientation Camps (2010 – 2022)
- Proven track record in developing and implementing volunteer training programs, enhancing student engagement and leadership skills
Computer to complete the assessments and join Zoom classroom if you are enrolling for a Zoom course. Notepad and pen. A good understanding of written and spoken English is required to undertake this course.
Please arrive 15 minutes early. It is a LCV requirement that you attend the entire session. Latecomers will be turned away and are not eligible for a refund or transfer.
Students must be based in Australia and have a USI.
For an enhanced learning experience, it is strongly recommended to use a second monitor while studying this course via Zoom, as it will provide greater convenience and flexibility.
1 x 6 hour session OR 2 x 3 hour sessions
(Via Zoom or on campus) Find out more here.
At MSA Training and Professional Development, the mental health and well-being of our learners, trainers, and staff are of paramount importance. We recognise that the challenges of modern life can affect anyone, which is why we have established partnerships with various services within the University. These collaborations are designed to provide essential support to our community, ensuring that help is readily accessible whenever it is needed.
To enhance the capabilities of our team, we offer regular professional development sessions for our trainers and staff. This ongoing training equips them with the necessary skills and knowledge to offer first-response support to individuals facing mental health challenges. We believe that a well-informed and compassionate team can make a significant difference in the lives of those in need.
If you or someone you know is struggling with mental health issues, we encourage you to reach out for help. For more information, please visit: Mental Health Resources.
Additionally, we invite you to explore the wide range of support services available through MSA Training and Professional Development. Click here to discover the resources and assistance that can make a positive impact on your well-being and that of those around you. Your mental health matters, and we are here to help.